Roomba i3, i4 and i7: filter, brushes, battery and error codes
The i-series shares one set of consumables and one battery. iRobot says to clean the brushes and filter every week. You need a Phillips screwdriver to change the battery.
Find your serial number
Open the iRobot app, scroll to Product Settings and tap "About" for your robot to see the serial number. On the robot itself, remove the bin, turn the robot over and look where the bin sat.
The i3, i4 and i7 use the same filter, brushes, edge brush, caster and battery listed below, so you don't need to tell them apart to buy parts. A plus sign (i3+, i7+) means it came with a self-emptying base.
iRobot's care schedule for the i-series
| Part | Clean | Replace |
|---|---|---|
| Bin | After each use | |
| Filter | Once a week (twice with pets) | Every 2 months |
| Brushes | Once a week (twice with pets) | Every 6 to 12 months |
| Front caster wheel | Every 2 weeks | Every 12 months |
| Edge sweeping brush | Once a month | |
| Cliff sensors | Once a month | |
| Charging contacts | Once a month |
Empty the bin and clean the filter
- Press the bin release button on the back of the robot and pull the bin out.
- Empty it over the trash.
- Grab the side of the filter and pull it out of the left side of the bin. Tap it against the trash can to shake off debris.
- Refit the filter and the bin. The robot reports Error 14 if the bin or filter isn't in place.
Don't wash the filter. iRobot says it isn't designed to get wet. You can rinse the bin itself in warm water (not in a dishwasher), but let it dry completely first.
Clean the brushes, caster and sensors
Dual multi-surface rubber brushes
- Turn the robot over. Push the green tab on the right side of the brushes to open the cleaning head door.
- Lift out both rubber brushes. Pull hair and debris off the square and hex pegs on the brush ends.
- Clear debris on and under the gray bearings, then refit the brushes and close the door.
iRobot warns that heavy hair build-up can permanently damage the robot, which is why the brushes are on the weekly list.
Front caster wheel
- Pull the caster wheel firmly to remove it.
- Spin it by hand. If it's stiff, push firmly to remove the axle and clear any hair or debris.
- Refit the axle and push the wheel back in. A clogged caster can damage floors.
Edge brush, cliff sensors and charging contacts
Loosen the edge sweeping brush with a coin or small screwdriver, clean the brush and its post, and refit it. Wipe the cliff sensor openings with a clean, dry microfiber cloth. For the charging contacts, unplug the Home Base, wait 60 seconds, then rub the contacts on the robot and base with a lightly dampened melamine sponge until they shine.
Replace the battery
iRobot publishes the battery swap as an owner job. The pack is the genuine iRobot lithium-ion battery for the e, i and j series: item 4624864, which iRobot's US store now lists as item 4854069.
- Phillips screwdriver
- Coin or flat screwdriver
Safety: Use only a genuine iRobot battery. iRobot says aftermarket batteries can cause charging errors and void the warranty. Never use a swollen or damaged pack.
- Turn the robot upside down on a soft, flat surface.
- Loosen the edge sweeping brush screw with a coin or flat screwdriver and remove the edge brush.
- Loosen the 5 screws holding the bottom cover with a Phillips screwdriver and lift the cover off.
- Unclip the old battery and lift it out.
- Set the new battery in the well; its tab secures it.
- Refit the bottom cover so it sits flush with the sensors, tighten the 5 screws, then refit the edge brush and its screw.
- Put the robot on the Home Base to wake the new battery before its first run.
Newer i3 units have a battery door instead of a full bottom plate. If yours does, open the door and follow the same unclip and refit steps.
i-series error codes
When something is wrong, the light ring around the CLEAN button turns solid red and the robot speaks an error. Press CLEAN to hear it again. These are iRobot's i-series meanings; older 600 and 800 series robots use a different list.
| Error | Meaning | What to do |
|---|---|---|
| 1 | Left wheel hanging down, or robot stuck | Place on a flat surface and press Clean |
| 2 | Rubber brushes can't spin | Clear the brushes and their pegs |
| 3 | Right wheel hanging down, or stuck | Place on a flat surface |
| 4, 5 | Left or right wheel stalled | Clear hair and debris from the wheels |
| 6 | Constant cliff detected | Wipe the cliff sensors |
| 8 | Poor suction | Empty the bin, clean or replace the filter |
| 9 | Bumper jammed or dislodged | Tap the bumper to free it |
| 14 | Bin not detected | Reinstall the bin with the filter in it |
| 18 | Docking problem | Place it on the Home Base to charge |
| 23 | Battery authentication failure | Fit a genuine iRobot battery |
| 26, 27 | Vacuum stall or motor over-temperature | Check for a clogged filter |
When it won't turn on or charge
- A new battery or robot must be woken up on the Home Base before first use.
- Make sure the Home Base has power. Its light comes on for about 4 seconds, then stays off while the robot charges.
- Clean the charging contacts on the robot and the base, and clear the brushes and caster.
- Try again. A red light on the robot is normal and means the battery is too low to start.
- Remove the battery and refit it. This reboots the robot and clears errors; you don't need to wait before refitting.
- If there are still no lights, contact iRobot with the serial number and proof of purchase.
Charging error numbers
| Charging error | Meaning |
|---|---|
| 1 | Battery not detected: remove and refit it |
| 4, 5, 21 | Low current or can't charge on the dock: clean the charging contacts |
| 6, 7 | Battery too warm or too cold: let the robot reach room temperature |
| 8, 17 | Battery can't communicate or may not be genuine |
| 9, 11 | Battery failure: it may need replacing |
| 20 | Remove the battery for 15 minutes, then refit it |
Related fixes and models
Official manuals and sources
- iRobot: i-series care frequency
- iRobot: emptying the bin and cleaning the filter
- iRobot: i-series essential care
- iRobot: edge sweeping brush
- iRobot: how to remove the battery
- iRobot: i-series error messages
- iRobot: charging error chart
- iRobot: not turning on or charging
- iRobot: finding the serial number
- iRobot filter 3-pack 4639161
- iRobot battery 4624864 (iRobot Canada)